> For the complete documentation index, see [llms.txt](https://sm-fund.gitbook.io/sm-fund-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://sm-fund.gitbook.io/sm-fund-docs/help/support.md).

# Support

Email <support@sm.fund> for integration questions, account or billing issues, and product feedback.

To help us reproduce an integration issue, include:

* Your chosen feed and client library/version.
* The approximate time and timezone.
* The HTTP status or WebSocket close code and reason.
* A short description of the expected and actual behavior.
* A transaction hash or a small sanitized example, if relevant.

For account or billing questions, include the email associated with your SM FUND account and the relevant invoice or payment reference.

Remove API Keys, Tickets, passwords, authentication headers, and payment card details from anything you send. We do not need those secrets to troubleshoot your integration.

For common connection failures, start with [errors and close codes](/sm-fund-docs/reference/errors.md). Manage keys and subscriptions in your [dashboard](https://sm.fund/dashboard/).